All work
[ Clinic ]2025
AI Booking System — MediCare Clinic, Surat
Missed bookings dropped to zero.
Timeline
12 days
ROI
₹4.2L
Systems built
4
Status
Live
What was broken
MediCare Clinic was losing nearly 30% of leads that came in after hours. Reception staff couldn't respond to WhatsApp inquiries at night or on weekends, and manual follow-ups were inconsistent. Patients would message asking for appointments, get no reply, and book with competitors instead.
What we built
We built a complete AI booking system that handles patient inquiries 24/7 via WhatsApp. The bot qualifies patients, checks availability, books appointments, and syncs everything to their CRM automatically. Staff only intervene for edge cases.
AI WhatsApp booking botCRM sync integrationAppointment reminder flowsStaff handoff protocol
Results
Leads captured
Baseline+340%
Manual replies
40/day0
ROI
—₹4.2L in 3 months
“Mustakim built our entire WhatsApp booking system in 12 days. Bookings went up 3x in the first month.”